Bristol Libraries was developing a new five-year strategy tocreate a modern, reliable and sustainable service shaped with local people. Real Ideas was commissioned to bring the voices of children and families intothat process—exploring how they use libraries now, what gets in the way andwhat would make them want to visit more often.
Our role
Our Nature & Neighbourhoods team researched and designed an inclusive consultationprogramme, then facilitated engaging sessions in primary schools, and familyhubs across Bristol. Our approach combined structured conversations and surveyswith group discussion, activity stations and creative exercises, givingchildren and adults different ways to share honest, detailed feedback.
We heard directly from 123 children aged 5–11 and 23parents, carers and grandparents, alongside insights from early yearspractitioners. We prioritised depth as well as reach, capturing bothquantitative data and rich qualitative evidence about experiences, barriers andambitions for the service.
We analysed the evidence to identify recurring themes andpractical opportunities, producing a clear report with findings, strategicimplications and recommendations. This gave Bristol Libraries a focusedevidence base to use alongside its wider engagement as it developed the newstrategy.
Impact
The consultation gave Bristol Libraries a clearer understanding of how children and families experience the service, including what they value, the barriers that affect participation and their ambitions for the future. It brought together a wide range of voices and highlighted the importance of libraries as trusted places for reading, learning, creativity and connection.
By turning these experiences into a robust evidence base,the work has helped Bristol Libraries develop its five-year strategy withgreater confidence and a stronger connection to the communities it serves.Children’s and families’ views can now inform future decisions and support thecontinued development of an accessible, inclusive and community-centred libraryservice.
Find out more about the work we do, and how you can work with us